Dog Boarding Kennels in Stoke-on-Trent

We’re delighted to have received a 5-star accreditation for our boarding facilities and services. This reflects our dedication to providing the highest standard of care for your dog. Set on 20 acres in the Staffordshire Moorlands we offer comfortable, safe, and personalised boarding options, ensuring your dog’s well-being during their stay.

Our experienced team takes the time to understand your dog’s individual needs, providing tailored attention and care. We’re committed to making their stay a positive and stress-free experience Visits are very welcome – please complete our welcome form to arrange an appointment.

Alternatively give us a call or reach out on our socials. We look forward to hearing from you.

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Nestled in the breath-taking Staffordshire Moorlands countryside, the Doggy Cool Retreat is more than just a boarding kennel

We are a 5* Rated Boarding Kennels, nestled in the breath-taking Staffordshire Moorlands countryside, the Doggy Cool Retreat is more than just a boarding kennel.

🐶 Home Away From Home Comfort 🐶

Our boarding spaces offer warm comfortable beds, with heating for during the colder months and fans during the warmer weather, to keep all of our guests as comfortable as possible! Our doggy guests have access to inside and outside areas at all times during their stay! Your dogs happiness is our number one priority and we will treat them as we would our own!

🌳 Countryside Excursions 🌳

We believe in giving your dogs the freedom to explore their surroundings. Our daily countryside walks are an integral part of their stay, allowing them to bask in the splendour of nature, breathing in the fresh air and embracing our fully secure doggy cool exercise fields.

📷 Daily Updates for Peace of Mind 📷

Saying goodbye is never easy, which is why we provide daily updates to bridge the distance. Through photos, videos, and messages, witness your dog's adventure, including their nature play sessions, and see the happiness they radiate.

🏡 Grooming Excellence Onsite 🏡

We go beyond the ordinary with our 5-star grooming facility. Treat your pooch to a spa-like experience at an additional cost, ensuring they return home not only relaxed but looking and feeling their absolute best. Our professional groomer Amy is dedicated to creating a tailored grooming regimen to suit your pet's needs.

Pricing

Our prices are per day. Check-in and Check-out times are between 8-10am & 2-4pm for drop off and collection. Specific drop-off and pick-up times must be agreed upon during booking. A 25% deposit is required to secure your booking.

The remaining balance for your dog’s stay is due upon arrival.Special rates apply for Christmas Day, Boxing Day, and New Year’s Day.

Please contact bookings@doggycooldaycare.co.uk for more details.

Boarding

Standard Kennel

Large Kennel

Boarding

£28.00

£38.00

2 Dogs Sharing

£38.00

£49.00

3 Dogs Sharing

N/A

£58.00

* We only accept dogs sharing a room from the same household. This is at the dog owners’ own risk

Opening Hours

We are open between 8-10am & 2-4pm for drop off and collection from Monday to Sunday.
‍Drop-off and pick-up times must be specified when booking. Morning checkouts are charged at our half-day daycare rate.

Boarding FAQ’s

Can I visit the kennel before my dogs stay?

Yes visits are very welcome and encouraged. This must be by appointment only. Please drop us a message at bookings@doggycooldaycare.co.uk to arrange a visit.

Can my dog be refused entry?

We reserve the right to refuse entry to any dog(s) if we believe they are not suitable for our environment. Your dog’s safety and well-being are our top priorities.

What are your pricing and payment policies?

Our prices are per day, and specific drop-off and pick-up times must be agreed upon at the time of booking. Cancellations or alterations must be made at least 14 days before your dog’s stay. A 25% deposit is taken at the time of booking. The remaining balance is due when you drop off your dog. For current pricing, please visit our website or contact us directly.

Are vaccinations required?

Yes, all dogs must be in good health and have up-to-date vaccinations. Proof of vaccination must be provided upon request.

Can I bring my dog's own food and belongings?

You are required to provide your dog’s food for their stay, along with clear labelling of their name and feeding instructions. You may also bring a limited number of personal items, such as a blanket or toy, but we cannot guarantee their return in the same condition.

What happens in case of a medical emergency?

In the event of a medical emergency, we will make every effort to contact you or your designated emergency contact. However, we reserve the right to seek immediate veterinary care for your dog if necessary. All associated costs will be your responsibility.

Is The Doggy Cool Company LTD liable for any incidents during my dog's stay?

While we take every precaution to ensure the safety of your dog, The Doggy Cool Company LTD is not responsible for any injury, illness, or loss that may occur during your dog’s stay. We recommend having suitable pet insurance to cover unforeseen events.

Will I receive updates on my dog's stay?

Yes, we will send daily messages and photographs of your dog’s stay so you can stay connected with your furry friend while you’re away.

Can I board two dogs from the same household in the same kennel?

Yes, we do accept two dogs from the same household in the same kennel at the owner’s risk. Please let us know during the booking process if you wish to accommodate two dogs together.

How can I contact The Doggy Cool Company LTD for more information or to make a booking?

You can contact us through bookings@doggycooldaycare.co.uk or phone 01782 901230. You can also contact us through WhatsApp via the icon on our website.

Our dog boarding facilities in Stoke-on-Trent

Secure, comfortable kennels

We have nine secure boarding kennels on site, each designed to offer comfort and safety. Every kennel is clean, well-ventilated, and sized appropriately to allow your dog to move, rest, and relax. Our environment is calm and supervised, so dogs settle in quickly.

Daily paddock play and exercise

Every day, your dog will enjoy supervised off-lead time in our secure dog exercise fields in the Staffordshire Moorlands, engaging with nature and releasing energy. Whether a gentle stroll in the secure field or a romp with other canine friends, their days are varied and fulfilling.

Personal attention and tailored care

We understand every dog is unique. Whether your dog is shy, energetic, elderly, or has special needs, we adapt care accordingly. Our attentive staff provide feeding, comfort, and regular checks. We encourage familiar bedding and toys to help dogs settle and feel at home.

Safe environment & transparency

As trusted dog boarding kennels in Stoke-on-Trent, safety is paramount. Kennels are locked and monitored. Owners can arrange a meet-and-greet before a stay, ensuring your dog is comfortable with staff and surroundings. We maintain clear communication with you while your dog is away.

Why choose Doggy Cool for dog boarding in Stoke-on-Trent?

As a full-service facility, we offer:

Local, family-run service:

we treat every dog like one of our own

Experienced, passionate team:

caring professionals who understand dog behaviour

Access to secure dog exercise fields and paddocks:

a key difference from standard kennels

Flexible booking and transparent pricing:

no hidden fees, just quality car

When you choose our dog boarding kennels in Stoke-on-Trent, your dog isn’t just boarded- they join our extended pack for their stay.

Booking dog boarding at Doggy Cool

We recommend booking early, especially during holiday seasons. To begin, arrange a visit or phone us for a meet-and-greet. We’ll go through your dog’s routine, dietary needs, and any special requirements so we can offer tailored care.

Reserve one of our secure boarding kennels today and give your dog a stay filled with comfort, exercise, and care.

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